Shipping Policy

Last updated: 12 October 2026

Thank you for shopping with The Happy Parcel! We're an Australian online store offering convenient delivery directly to your door.

Order Processing

Orders are processed through our trusted Australian suppliers.

Processing times may vary depending on the product, supplier availability and order volume.

Once your order has been dispatched, you'll receive shipping confirmation and tracking information where available.

Shipping Locations

We currently deliver within Australia only.

We do not offer international shipping at this time.

Shipping Costs

Shipping costs are displayed at checkout before payment.

Our shipping options may include:

• Standard Shipping: $11.00

• Express Shipping: $15.00, where available

• Free Standard Shipping: Available on selected products

• Free Standard Shipping on eligible orders over $100

Shipping options and eligibility may vary depending on the products ordered and delivery location.

The final shipping charge will always be shown at checkout.

Delivery Times

Estimated delivery times are provided at checkout where available.

Delivery times depend on the supplier, dispatch location, courier and destination.

Please note that delivery estimates are not guaranteed. Regional and remote areas may experience longer delivery times.

Multiple Items

Some products may be dispatched from different Australian suppliers.

If you order multiple items, they may arrive in separate packages and on different days.

Order Tracking

Where tracking is available, you'll receive tracking information after your order has been dispatched.

Tracking details may take some time to become active.

Incorrect Delivery Addresses

Please ensure your delivery address is correct before completing your purchase.

If you notice an error, contact us as soon as possible. We will try to assist before your order is dispatched.

Lost, Damaged or Delayed Orders

If your order is lost, damaged or significantly delayed, please contact us so we can investigate and assist with an appropriate resolution.

Your rights under Australian Consumer Law remain unaffected.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Once an order has been processed or dispatched, changes may not be possible.

Any applicable refund rights under Australian Consumer Law will continue to apply.

Contact Us

For shipping questions or assistance with your order, please contact:

The Happy Parcel

Email: hello.thehappyparcel@gmail.com

Location: Victoria, Australia